Information you submit
- Name, email, phone, dealership/company
- Demo request fields and messages
- Preferences you share, such as timing or contact method
- Information provided by email, form, or direct communication
Privacy posture · clear, scoped, operational
Privacy Policy
This policy explains how information is collected, used, shared, retained, and protected across the aiVenta website, demo requests, communications, and SMS consent workflows.
Website data
Demo requests
SMS consent
Data minimization
No phone resale
Effective date: January 15, 2026. If your deployment is managed by a dealership group, their internal policies may also apply.
Privacy overview
We collect what helps us operate, support, secure, and prove consent.
The privacy goal is simple: keep customer and business information useful, scoped, reviewable, and protected.
01
Collect intentionally
forms, demo requests, communications, diagnostics
02
Use operationally
support, demos, service, compliance, security
03
Respect choices
STOP opt-outs, correction requests, applicable deletion
What we collect
Information collected through the site and communications.
We collect information you provide, basic website interaction data, and communication-related records needed to operate the service.
Website and diagnostic data
- Basic device, browser, and page interaction data
- Approximate location derived from IP address
- Referrer, performance, and error diagnostics
- Analytics data if configured for the website
Messaging and consent records
- Message delivery metadata such as timestamps and status
- Opt-in and opt-out events where applicable
- Consent language shown, source, and timestamp where available
- Audit-friendly communication trails related to requests
How we use information
Used to respond, support, secure, and improve.
We use information to coordinate demos, provide service, support communications, protect systems, and maintain compliance posture.
Service
Respond to requests
Coordinate demos, answer questions, and support dealership workflows.
Performance
Improve reliability
Measure usability, speed, diagnostics, and website performance.
Security
Prevent abuse
Protect systems, detect misuse, and maintain operational integrity.
Compliance
Maintain consent posture
Verify opt-in and opt-out events where messaging consent applies.
SMS & messaging
SMS consent and messaging disclosures.
Message frequency may vary. Message and data rates may apply. Reply STOP to opt out. Reply HELP for help. Carriers are not liable for delayed or undelivered messages.
Consent records
We may store an auditable consent record, including timestamp and opt-in source where applicable.
Opt-out handling
We respect opt-out requests and avoid sending SMS after a valid STOP request where applicable.
No phone resale
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Sharing
We share information only where needed to operate, protect, or comply.
We do not sell personal information submitted through demo requests. We do not sell phone numbers.
Service providers
Hosting, messaging, analytics, security, and support vendors used to operate the website and services.
Legal and safety
Information may be shared when required by law or to protect rights, safety, or system integrity.
Business changes
Information may transfer in a merger, acquisition, or similar transaction with appropriate safeguards.
Retention
Retention depends on operational and legal need.
We retain information as needed for operations, consent verification, dispute resolution, legal compliance, and service improvement. Retention periods vary based on the type of data and business need.
Demo requests
Kept as needed to respond, follow up, coordinate the walkthrough, and maintain a business record.
Consent records
Kept as needed to verify opt-in, opt-out, and messaging compliance posture.
Diagnostics
Kept as needed to maintain reliability, improve performance, and troubleshoot errors.
Your choices
Control your communication preferences.
SMS opt-out
You can opt out of SMS by replying STOP.
Corrections
You can request updates or corrections to information you submitted.
Deletion requests
You can request deletion of certain information when applicable.
Contact
Questions about privacy?
Contact us at info@aiventacrm.com. If your deployment is managed by a dealership group, their internal policies may also apply.