aiVentaSMART CRM
Privacy posture · clear, scoped, operational

Privacy Policy

This policy explains how information is collected, used, shared, retained, and protected across the aiVenta website, demo requests, communications, and SMS consent workflows.

Website data Demo requests SMS consent Data minimization No phone resale
Request demo Terms SMS Opt-In

Effective date: January 15, 2026. If your deployment is managed by a dealership group, their internal policies may also apply.

What we collect

Information collected through the site and communications.

We collect information you provide, basic website interaction data, and communication-related records needed to operate the service.

Provided by you

Information you submit

  • Name, email, phone, dealership/company
  • Demo request fields and messages
  • Preferences you share, such as timing or contact method
  • Information provided by email, form, or direct communication
Automatic

Website and diagnostic data

  • Basic device, browser, and page interaction data
  • Approximate location derived from IP address
  • Referrer, performance, and error diagnostics
  • Analytics data if configured for the website
Communications

Messaging and consent records

  • Message delivery metadata such as timestamps and status
  • Opt-in and opt-out events where applicable
  • Consent language shown, source, and timestamp where available
  • Audit-friendly communication trails related to requests
How we use information

Used to respond, support, secure, and improve.

We use information to coordinate demos, provide service, support communications, protect systems, and maintain compliance posture.

Service

Respond to requests

Coordinate demos, answer questions, and support dealership workflows.

Performance

Improve reliability

Measure usability, speed, diagnostics, and website performance.

Security

Prevent abuse

Protect systems, detect misuse, and maintain operational integrity.

Compliance

Maintain consent posture

Verify opt-in and opt-out events where messaging consent applies.

SMS & messaging

SMS consent and messaging disclosures.

Message frequency may vary. Message and data rates may apply. Reply STOP to opt out. Reply HELP for help. Carriers are not liable for delayed or undelivered messages.

Consent records

We may store an auditable consent record, including timestamp and opt-in source where applicable.

Opt-out handling

We respect opt-out requests and avoid sending SMS after a valid STOP request where applicable.

No phone resale

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

View SMS Opt-In Terms
Sharing

We share information only where needed to operate, protect, or comply.

We do not sell personal information submitted through demo requests. We do not sell phone numbers.

Providers

Service providers

Hosting, messaging, analytics, security, and support vendors used to operate the website and services.

Legal

Legal and safety

Information may be shared when required by law or to protect rights, safety, or system integrity.

Business

Business changes

Information may transfer in a merger, acquisition, or similar transaction with appropriate safeguards.

Retention

Retention depends on operational and legal need.

We retain information as needed for operations, consent verification, dispute resolution, legal compliance, and service improvement. Retention periods vary based on the type of data and business need.

Demo requests

Kept as needed to respond, follow up, coordinate the walkthrough, and maintain a business record.

Consent records

Kept as needed to verify opt-in, opt-out, and messaging compliance posture.

Diagnostics

Kept as needed to maintain reliability, improve performance, and troubleshoot errors.

Your choices

Control your communication preferences.

SMS opt-out

You can opt out of SMS by replying STOP.

Corrections

You can request updates or corrections to information you submitted.

Deletion requests

You can request deletion of certain information when applicable.

Contact

Questions about privacy?

Contact us at info@aiventacrm.com. If your deployment is managed by a dealership group, their internal policies may also apply.

Request demo Security posture Terms